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VN 0


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0₫


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Read more

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MADE-TO-ORDER: 5-14 WORKING DAYS
-
+
Details
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Shipping & Returns
LIFE-TIME
WARRANTIES
FABULOUS GIFT-READY
PACKAGING
GEMSTONE
AUTHENTICITY
FREE SHIPPING

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The Aurora Saigon Warranty

Thuy - Aurora Saigon co-founder

The Aurora Saigon Warranty

Hey there! I'm Thuy, the co-founder, heart, and soul behind Aurora Saigon. As a jewellery lover, I understand the struggle to find jewellery online that you can trust that's both quality and affordable.

That's the inspiration behind Aurora Saigon: To provide you with beautifully meaningful, high-quality jewellery minus the risk of poor return policy of buying online here in Vietnam. We're 100% committed to quality and provide a two-week return policy and money-back guarantee.

Everyone deserves to shop online confidently, and we offer a lifetime warranty on all products.

CUSTOMER REVIEWS

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DESCRIPTION

Please note weights and sizes are approximate and may vary slightly.

Authentic Natural
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SHIPPING & RETURNS

DELIVERY TO HOME:

Aurora Saigon uses VIETTELPOST shipping company.

Delivery days are Monday to Friday, excluding during public holidays. In case an order is placed on a weekend, the order will be processed the next business day. Orders will take 1-2 business days for staff to process before they are sent to shipping. However, we aim to ship on the same day the order is made, if we can.

Delivery times below are estimates only and delays may occur.

ORDER STATUS:

Once your order has been shipped, we'll email you with your waybill number so you can check the status of your order. The bill of lading code will usually be updated 24 hours or more (depending on the delivery location) after the order has been sent to the carrier.

ORDER PROBLEM:

If there is any problem with the delivery, please contact us via Email support@aurorasaigon.com or direct message at Aurora Saigon's Facebook/Instagram. Once the parcel has been delivered to the carrier, the control is no longer in our hands, but in the carrier's hands. So make sure you do the right things below to limit the damage. incident occurs:

  • Provide correct shipping address.
  • Make sure the postman can deliver to your address.
  • There is always someone to pick up your parcel.